An unexpected delivery delay can be costly: squeezed margins, broken SLAs, overwhelmed customer service, and negative reviews that hurt your sales. The good news: a simple notification about a delivery delay via text message, email, push notification, or RCS can turn a bad experience into a demonstration of professionalism.

For a software vendor or system integrator, the shift to electronic invoicing first raises a business model question: how can you generate recurring revenue, accelerate your time-to-market, and differentiate your product without having to obtain PA certification and comply with all the associated regulatory requirements?

How e-reporting obligations are managed in 2026 will make the difference between a Finance Department (FD) under pressure and an FD that gains visibility, VAT control, and management data reliability.

With six months to go, electronic invoicing is no longer a topic "for later": the countdown has begun and the schedule will not change.

This is where Rich Communication Services (RCS) and Docoon's multichannel platform are changing the game, combining transactional power, an enriched experience, and ROI logic.