Voice message
Voice message broadcasting consists of broadcasting a pre-recorded, customizable message to a number or list of fixed or mobile telephone numbers.
Whether you're trying to win new customers or build customer loyalty, a voice message enables you to create a close relationship and interact with your recipients, taking advantage of the extraordinary persuasive power of the voice.
Like E-MAIL, SMS, FAX and other channels, the VOICE message is proving its effectiveness in proximity communication, to win new customers or build customer loyalty.
Features
- Voice recording server (VMS)
- Scenarios via our Interactive Voice Server (IVS)
- Call forwarding
- Listening confirmation management
- Programming shipments
- Responder detection
- Text to speech
- Managing and collecting recipient choices
- Priority management
- Call sequencing
- WAV file import
- Issuing reports and sending statistics
- Support by a dedicated project manager for application integration
Your business
Your industry
Whatever your needs, we have the right solution for your industry.
Test drive
the Docoon platform
Receive a no-obligation TEST account so you can test our solution on your own.
Receive technical
technical documentation
To integrate MULTI-CANAL broadcasting into your applications, software or websites, discover the simplicity of our API
Why Docoon?
A unique MULTICANAL platform
for your customer relations
Because for your company, every channel can become an opportunity to create added value, Docoon takes care of all your communications, whatever the volume, application or media:
A complete range
of access modes
For your business applications and dispatches, total ease of access thanks to the richness and flexibility of our interfaces and the availability of our customer service: APIs REST/SOAP, Web, MailtoSMS, etc...
A quality DNA
of service
Quality of service at the heart of all our processes (SLA, PQS, PCA, GTR): redundant infrastructure monitored 24/7 and 365 days/year to ensure the delivery of all your messages and benefit from availability of over 99.9%.
Maximum
maximum
Managing ISPs, mobile and telecom operators, etc. To meet the most demanding applications and requirements, Docoon is committed to ensuring the delivery of all your messages, while maximizing deliverability.
Rapid deployment
and available 24/7 in Saas
Optimized cost-effectiveness, pay-as-you-go, adaptable to changing business needs