As the year draws to a close, we would like to express our gratitude to our network of partners, on whom we can rely to accelerate our business and develop customized, reliable, and secure solutions that are true to our company's DNA. Throughout this year, we have initiated new partnerships and consolidated existing ones with one constant goal in mind: the ability to meet the expectations of our partners, whether they are integrators, publishers, or resellers of our solutions, in order to satisfy the needs of end users. And since we want to honor them, we are publishing for thefirst time the ranking of our 10 best reseller partners in 2023.
1. Docoon partners, an essential link in our value chain
Integrators, publishers, and resellers are essential links in the value chain of a digital services company like ours, facilitating the distribution, customization, and support of solutions for digitizing and securing information flows to a diverse and extensive customer base. Thanks to them, we can:
- Extending the reach of our technological solutions beyond our natural and everydayenvironment, thereby reaching a larger number of potential customers seeking functional and adaptable solutions.
- Relying on local, personalized expertise: integrators and resellers often have a deep understanding of local markets and the specific needs of their customers, which drives us to customize and adapt our solutions more effectively.
- Rely on installation and configuration expertise. Some of our partners have the technical expertise needed to properly install and configure solutions, ensuring that they are operational and effective as soon as they are implemented.
- Improving our products and services. Through their close relationships with their customers, our partners help us gather important feedback that can be used to improve our products and services. This regular feedback contributes to the continuous improvement of our solutions.
- Optimizing our workload. By delegating all or part of the installation and support, Docoon can focus on its core business, such as innovation and the development of new solutions.
- Developing tailor-made solutions: by understanding the specific needs of customers, our partners enable us to respond more accurately to customer requirements and market expectations.
2. Win-win partnerships
The long-term partnerships we build also make sense at a time when digital services companies are constantly tempted to develop new offerings to address a market where business digitization is accelerating... But all this comes at a cost! At Docoon, we develop partnerships with other publishers with similar, but non-competing, positioning. We see several advantages to this:
- By combining our skills, we can offer a new technological solution in a short time frame!
- Our publishing partner enhances its expertise by offering ours on cross-functional topics with high added value, without any additional development costs.
- We know how to work upstream with our publishing partners to develop connectors between two tools. A company that needs a "document digitization and digital archiving" solutionwill find a tailored response that can be implemented very quickly.
- In the case of a technology partnership, the end customer maintains a privileged relationship with the initially selected publisher. No increased complexity in customer relations.
- In a highly competitive sector—software publishing—with many small players, the opportunity to develop technological and scalable partnerships allows companies to expand their presence and increase their visibility in the market, respond to new calls for tenders, and reassure their prospects.
3. Our reseller partners' Top 10 for 2023
Today we are unveiling a brand new ranking at Docoon: the TOP 10 of our best reseller partners in 2023. Our partners play a key role in identifying and implementing projects and supporting Docoon customers. As a future Partner Dematerialization Platform (PDP), we enable them to integrate solutions that guarantee the highest level of quality, security, and compliance: particularly useful support with the arrival of the electronic invoicing reform.
Here is the ranking of our most successful partners in 2023:
1 – Toshiba Tec France
2 – Microlog
3 – LCSgroup
4 – Sequence Group
5 – Helios Group
6 – Divalto
7 – Kerdiff
8 – Avanteam
9 – Tenor Group
10 – AGORINFO – Software solutions publisher
We would like to express our immense gratitude to these partners for their trust, but also to our 40 other partners, whom we hope to see featured in this ranking in 2024! We are particularly proud to be able to forge such strong and lasting partnerships with companies that are recognized in their fields.
If you are one of these three types of partners—integrators, publishers, or resellers—know that regardless of the type of partnership we have established, we value you equally! Fully committed to our partners, our teams offer you 100% personalized support.