Docoon, a single brand for a comprehensive 360° offering
The teams and employees of the Odyssey Messaging group are very pleased and proud to announce the launch of Docoon, a new brand for our digital services company specializing in digitizing and securing information flows.
Docoon is the result of a merger between the Odyssey Messaging Group (specialist in multi-channel communication) and its brands DPii Télécom and Docoon, specialists in digitization and electronic signatures, respectively.
By uniting three brands with complementary expertise under a single identity, we are strengthening our market position as an expert in document digitization and dematerialization. Thanks to its comprehensive expertise combining digital services and customer relations, Docoon is becoming a major publisher of trusted digital and dematerialization solutions in France. With growth of over 25% and more than 300 million documents managed each year, the brand ranks among the top 100 software publishers in France.
Docoon, the brand synonymous with expertise and customer service
The decision to communicate under the Docoon brand name seemed obvious and natural to us. The sound of the word evokes both the group's expertise in corporate documents and its ability to take care of them. Expertise? We have been working for over 20 years to improve the quality of our products and services, closely aligned with the needs of our customers and business partners. Our know-how aims to enable SMEs/mid-cap companies/large corporations to integrate solutions that guarantee the highest level of quality, security, and compliance. Care? Because we have always developed a highly qualitative approach to document flows considered sensitive (contracts, invoices, reminders, etc.).
Expertise is only valuable if it is shared by teams who are always available and whose sole concern is customer satisfaction. And for us, that's not just empty words! Our customer care, sales, and innovation teams work hard every day to make you happy. We are committed to supporting our business partners with unfailing support and ad hoc training. We love our customers and want to give them a real "cocoon" of support. That's why Docoon will continue to be synonymous with proximity and demanding customer service.
An enhanced and more readable offering
For our customers, the consolidation of the Odyssey Messaging group and its brands DPii Télécom and Docoon into a single entity opens up new possibilities. First and foremost, it guarantees a more transparent offering. But above all, it provides the opportunity to benefit from an enhanced service offering: from the digitization of customer relations to dematerialization, with security for all your information flows.
We have also expanded and strengthened our teams, where expertise has been reinforced. If you would like to learn more about Docoon, speak with an expert, view a demo, or test our solutions, please do not hesitate to contact us!
