Articles
A single virtual long number to orchestrate a communication scenario
To start a conversation with a customer or prospect, companies today have a choice of communication channels. Docoon markets the […]
Articles
5 good reasons to digitize pay slips and employment contracts
In the midst of digital transformation, a change that is supported and encouraged by the government, the digitization of documents is becoming a necessary step […]
Articles
Everything you need to know about Factur-X
Electronic invoicing first appeared in the early 1990s. Although rarely used at the time, the global development of the Internet […]
Articles
CPaaS solutions for businesses: what are we talking about?
Since late 2017, leading North American analysis and strategy consulting firms Gartner and International Data Corporation (IDC) have included […]
Case studies
Avanteam enhances its digitization offering with Docoon's expertise: a source of pride for our teams!
Avanteam, publisher of a software suite for document management (ECM) and business process automation (BPM), chooses Docoon, a specialist […]
Articles
Testimonial from Franck Gil, Project Manager at Docoon
Franck Gil is the Project Director at Docoon, the new entity formed by Odyssey Messaging Group and its […]
Articles
SMS alert app: easily send your messages and alerts from your mobile phone!
Modern, economical, and personal, SMS allows you to reach your recipients at any time, wherever they are, and generate […]
Articles
Docoon, my life as a customer support technician
Docoon is a brand focused on customer satisfaction—it's in our DNA. That's why we support our […]
Articles
Boost the customer experience and your business with a MULTICHANNEL communication platform!
The development of e-commerce and online media (social networks, forums, specialized websites, digital influencers) has profoundly changed […]