All e-health stakeholders face the same complex issue of health data protection. Article L.1110-4 of the Public Health Code requires all professionals, institutions, health data hosts, and their subcontractors to respect the right to medical confidentiality.
E-health start-ups and traditional information system providers must therefore implement IT security measures and technical protection measures that comply with current requirements and state-of-the-art technology, as set out in particular in the General Policy on Health Information System Security (PGSSI-S), namely:
– all necessary precautions in terms of personal authentication measures for healthcare professionals (e.g., controlled access to servers, such as the healthcare professional card provided for in Article L.161-33 of the Social Security Code) and patients
– Traceability of all access to personal data
– an organization for deploying, monitoring, and maintaining information security in all its aspects: logical (firewall, encryption, passwords), physical (smart cards, etc.), organizational, etc.
And that's where the fax machine, against all odds, becomes particularly interesting again!
Firstly, becausefax complies withmedical confidentiality rules. And secondly, because unlike a fully encrypted information system, which extends from the hospital, clinic, or medical analysis laboratory to the attending physician and is long and difficult to set up, fax integration viaAPI can be completed in a single afternoon.
For example, medical analysis laboratories need to send blood test results to doctors in a completely secure manner. By integrating fax directly into their software, results are sent to doctors automatically.

Fax is therefore an effective solution as a first step toward digitizing exchanges between healthcare professionals. Its integration enables the transition to a 100% paperless, secure, and encrypted messaging system. What's more, by relying on a multichannel communication platform, you can be sure that you have a partner who will evolve with you and meet your future needs.
Contact our team to find out how to implement this solution or to discover how ODYSSEY can meet your communication needs.