Industries & Crafts
Publisher / Integrator
You need to automate the distribution of messages & information generated by your applications:
Thanks to a unique API, you can aggregate a MULTI-CANAL communication "brick" that will enable you to facilitate the routing of any type of message.
Transport / Logistics
Health / Audioptics
As in many other sectors (e-commerce, banking, etc.), patients want to manage their interactions with healthcare professionals online: making and reminding appointments, test results, point-of-sale availability, etc.
Retail / E-commerce
In the DIGITAL age, your customers' and consumers' expectations are changing. You need to deliver a personalized, contextualized customer experience: Campaign Orchestration, Scenarios, MARKETING AUTOMATION, point-of-sale traffic generation...
Automotive
Whether it's invitations to open days, service reminders or technical inspections, the automation of communication and exchanges has become a key component of an enriched customer experience, as well as of the competitiveness of players in the automotive market.
Recovery
Receivables management has become a major challenge for companies. Recovering debt quickly and at the lowest possible cost is vital.
Automated dunning systems offer simple solutions to improve the collection of payments.
Communication agencies
DIGITAL communication plays a key role in your services and in your customers' needs:
MULTI-CHANNEL broadcasting, CAMPAIGN orchestration, ... Docoon provides a unique solution for broadcasting all your messages, whatever the media.
Recruitment
Your business requires you to strengthen and automate your candidate and temporary worker relationships, and rationalize your costs by dematerializing the distribution of quotes, invoices, CVs, contracts, etc.
Banking / Insurance
Banking and insurance have been transformed by online services and mobility. Exchanges linked to customer relations now take place natively on different channels, with high demands for deliverability and security.
Associations & Unions
Member relations are at the heart of your challenges. You need to inform them, mobilize them, and unite them using the most relevant media.
Government / Public sector
Automated communication with the public is becoming increasingly important in a number of areas: weather warnings, roads, accidents, availability of identity documents, announcements of events, etc.
Retail
In addition to customer loyalty campaigns, which require a growing number of points of contact, major retailers are looking to rationalize and optimize their business flows: order confirmation, delivery, invoices, batch withdrawal, health alerts, etc.