Prodware, an integrator of sector-specific and business IT solutions and a leading partner for companies undergoing digital transformation, has chosen Docoon, a major publisher of digital trust and dematerialization solutions in France, to dematerialize its invoices. A major player in the IT sector, Prodware is thus renewing its trust in Docoon, which has been supporting it in the management of its invoices, among other things, for several years.
This strategic choice rewards Docoon employees' investment in delivering high value-added services and confirms that we are now one of the market players best prepared to support companies in digitizing their invoices.
1. Prodware, a major player in the IT sector
At Docoon, we are proud to support one of the few companies in Europe with cross-functional expertise capable of mastering the entire digital transformation chain. Founded in France in 1989, Prodware is an integrator of ERP, CRM, and management software solutions such as Microsoft Dynamics 365, Sage, and Autodesk. A leading player in the IT sector, the company draws on the expertise of nearly 2,000 employees to support more than 15,000 customers in 16 countries. The company is publicly traded and had a turnover of €230 million in 2022.
With extensive expertise in the IT field, Prodware has recognized know-how in industry-leading solutions. Prodware offers a 360° value proposition ranging from consulting to managed services, including the development and deployment of innovative business solutions (ERP, CRM, Business Intelligence, infrastructure solutions, financial management, collaborative tools, low-code, IoT, artificial intelligence, etc.).
2. Docoon, productivity accelerator for its customers
The choice of Prodware is based not only on our ability to meet regulatory and security requirements, but also on our proven expertise in enabling our partners and customers to save valuable time on time-consuming tasks.
We help organizations increase productivity so they can focus their energy on actions that have a real impact.
We were able to meet Prodware's needs when the company wanted to find a trusted partner to outsource its entire invoicing process. In 2008, Prodware's sales and marketing team spent a considerable amount of time editing invoices, sending them, scanning them, following up on them, archiving them, and storing them. This was a significant and unthinkable waste of time at a time when the company was growing steadily.
We were then able to meet a twofold challenge. As Florence Delorme, Key Account Manager at Docoon in charge of Prodware, explains : "To meet Prodware's need to streamline its invoice management, we connected our Docoon platform to Prodware's Navision-based ERP. This enabled Prodware to outsource and automate the postal distribution of its invoices. At the same time, Prodware was also facing a fax-related issue. Its agencies, particularly the sales and sales administration teams, needed to be able to access faxes directly from their computers. Thanks to Docoon's fax management solution, Prodware employees can send and receive faxes directly from their email inbox. Over the years, more than a hundred thousand faxes have been managed in this way, including purchase orders, delivery notes, invoices, service orders, and more.
3. Electronic invoicing: why trust Docoon?
Convinced by the success of its various collaborations with Docoon, it is only natural that Prodware is now moving towards our electronic invoice management solution. Docoon is one of the market players best equipped to support companies in the digitization of their invoices. As a software publisher, we offer:
– A comprehensive French solution (electronic invoicing, electronic signatures, archiving, etc.) hosted in France and ensuring tax and legal compliance;
– A solution with a high level of certifications (ISO 9001, ISO 27001, hosting in a sovereign cloud, compliance with GDPR regulations, PDP Ready phase 1, etc.)
– Measurable financial gains with a rapid ROI;
– a proven, scalable, and sustainable solution;
…
And since it is often our customers and partners who best describe what our teams achieve on a daily basis, let's hear from Marc Lestienne, Deputy Chief Information Officer at Prodware France: "We decided to move towards electronic invoicing with Docoon. The quality of their solutions, their extensive expertise in all aspects of digitization and data security, and above all the feedback from our teams on their tools, convinced us that Docoon is the best partner to support us with electronic invoicing. We now have a tool that integrates time stamping, electronic signatures, and archiving to guarantee reliable electronic copies. The publisher regularly invests in R&D to develop its solutions in line with the needs of the business, which is a guarantee of sustainability for Prodware. In addition, through our long-standing collaboration, we have developed a close and trusting relationship that we particularly value, with knowledgeable contacts who are always available."
